Shipping & Returns

At JOHI, we are dedicated to providing our customers with fast and reliable shipping services. Here is what you need to know about our shipping and returns policy.

Shipping Policy:

Processing Time: Orders will be processed within 48 hours of receipt, excluding weekends and holidays.

Delivery Time: Delivery times may vary depending on your location, but we aim to deliver your order within 5-7 business days.

Shipping Costs: Shipping costs will be calculated based on the weight of the package, the shipping destination, and the selected shipping method. Shipping costs will be displayed at checkout.

Tracking Information: Once your order has been dispatched, you will receive a tracking number and can track the delivery status of your order online.

Returns Policy:

At JOHI, we want you to be completely satisfied with your purchase. If you are unhappy with your order, you can return it for a refund or exchange within 14 days of receipt.

To be eligible for a return, the following conditions must be met:

1. The product must be unused and in the same condition that you received it.
2. The product must be in its original packaging, including any accessories, manuals, and documentation.
3. A valid proof of purchase must be provided, such as an order number or receipt.

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you would like to return an item, please contact our customer service team at +91 9398994738 for further instructions.

JOHI reserves the right to modify this Shipping & Returns Policy at any time, and any changes will be effective immediately upon posting on our website.