Refund Policy
At JOHI, we strive to provide the best shopping experience to our customers. If you are not completely satisfied with your purchase, we are here to help.
Our refund policy is valid for 14 days from the date of purchase. If 14 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a refund, the following conditions must be met:
1. The product must be unused and in the same condition that you received it.
2. The product must be in its original packaging, including any accessories, manuals, and documentation.
3. A valid proof of purchase must be provided, such as an order number or receipt.
4. Refunds will be processed within 7 working days of receipt of the returned item. Refunds will be credited back to the original method of payment.
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
In the unlikely event that you receive a defective or damaged product, please contact our customer service team immediately at +91 9398094738. We will replace the item at no extra cost to you, subject to availability.
For any other questions or concerns regarding our refund policy, please feel free to contact us.
JOHI reserves the right to modify this Refund Policy at any time, and any changes will be effective immediately upon posting on our website.
Our refund policy is valid for 14 days from the date of purchase. If 14 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a refund, the following conditions must be met:
1. The product must be unused and in the same condition that you received it.
2. The product must be in its original packaging, including any accessories, manuals, and documentation.
3. A valid proof of purchase must be provided, such as an order number or receipt.
4. Refunds will be processed within 7 working days of receipt of the returned item. Refunds will be credited back to the original method of payment.
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
In the unlikely event that you receive a defective or damaged product, please contact our customer service team immediately at +91 9398094738. We will replace the item at no extra cost to you, subject to availability.
For any other questions or concerns regarding our refund policy, please feel free to contact us.
JOHI reserves the right to modify this Refund Policy at any time, and any changes will be effective immediately upon posting on our website.